New ideas matter—sometimes they really change your life. I was a stray kitten, doing my best camouflage-self-in-shrubs routine to avoid the Animal Shelter van. I had a wickedly adorable “meeuw” that got me noticed by Ethan Crawford, a teenage Shelter volunteer who happened to live in the neighborhood where I hung out. We asked his parents if I may stay, but our great idea was quickly shot down. “We have had cats before and there is no way we have the time to mess with a litter box…sorry, but it just will not work.”
Being a cool cat, I know not to get discouraged if a human rejects my ideas. Did you know only 2.5% of them are natural innovators? That means most humans need to be shown why ideas can work and how a new process can make things run more smoothly. Ethan and I wanted to change the old way of thinking about cat, um…deposits, to show his parents a more innovative solution. I began making “contributions” into the guest facilities at the Crawford’s to prove our idea would work. Once they were willing to accept a new way of thinking, I was adopted and no telling how much has been saved on cat litter expenses—because, frankly, who needs it?!
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10% on customer ratings,
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22% in profitability, and
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21% in productivity.
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turnover (25% – 65%),
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absenteeism (37%), and
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safety incidents (48%).